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Legal & Privacy

Last updated: August 2026 · Also available as dedicated pages: Privacy Policy and Terms of Service

Terms of Use

By accessing or using Barterly, you agree to these terms. Barterly is a peer-to-peer trading platform, owned and operated by AMK Energy Sdn Bhd (Malaysia), that facilitates item exchanges and auctions between users in Malaysia and Singapore.

Eligibility: You must be at least 18 years old to use Barterly. By registering, you confirm that you are of legal age in your jurisdiction.

Prohibited Items: Listing illegal, counterfeit, hazardous, or restricted items is strictly forbidden and may result in immediate account suspension.

Accurate Listings: You are responsible for ensuring that your item descriptions, photos, declared condition, and estimated values are honest and accurate. A materially false or misleading declaration may give rise to an indemnity obligation — see the Indemnity section below.

Account Responsibility: You are responsible for all activity under your account. Do not share your credentials with others.

Barterly reserves the right to suspend or terminate accounts that violate these terms at any time without prior notice.

Ownership & Intellectual Property

Operator: Barterly (the "Platform") is owned and operated by AMK Energy Sdn Bhd (202601028791), a company incorporated in Malaysia ("we", "us", "our", or the "Company"). All references to "Barterly" in these terms mean the Platform as operated by AMK Energy Sdn Bhd.

Intellectual Property: All intellectual property rights in and to the Platform — including the "Barterly" name, logo, branding, trade dress, domain names, source code, software, databases, designs, user interfaces, graphics, illustrations, text, and all other content created by or for the Company — are and remain the exclusive property of AMK Energy Sdn Bhd, and are protected by Malaysian and international copyright, trademark, and other intellectual property laws.

Limited Licence to You: Subject to your compliance with these terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purpose. This licence grants you no ownership rights whatsoever.

Restrictions: You may not copy, reproduce, modify, reverse-engineer, decompile, scrape, data-mine, frame, republish, distribute, sell, or create derivative works from any part of the Platform, nor use our name, logo, or branding, without our prior written consent.

Your Content: You retain ownership of the listings, photos, videos, reviews, and messages you submit ("User Content"). By submitting User Content, you grant AMK Energy Sdn Bhd a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, adapt, and display that content solely for the purpose of operating, promoting, and improving the Platform. You confirm you hold the necessary rights to the content you upload.

Feedback: Any suggestions, ideas, or feedback you provide about the Platform may be used by the Company freely and without obligation, compensation, or attribution to you.

Infringement Notices: If you believe any content on the Platform infringes your intellectual property rights, contact us at support@barr-ter.com with details of the claim and we will investigate promptly.

Governing Law: These terms are governed by the laws of Malaysia, and you agree to submit to the exclusive jurisdiction of the Malaysian courts in respect of any dispute arising from your use of the Platform.

Item Values, Verification & AI Price Guidance

For full transparency, this section explains how item values work in the Barterly ecosystem.

1. Owner-Declared Values: All estimated item values are declared solely by the item owner. Barterly does not appraise, validate, or guarantee any stated value. Values are indicative reference points to help members assess trade fairness — they are not certified valuations.

2. "Value Verified" Badge (Opt-In, Self-Declared): Owners may voluntarily upload a receipt or appraisal document to earn a "Value Verified" badge on their listing. This badge indicates only that a supporting document was uploaded by the owner — it is not reviewed, authenticated, or approved by Barterly. Members should treat the badge as a good-faith trust signal, not a guarantee, and remain responsible for their own due diligence before trading. Misuse of the badge (e.g. fabricated documents) violates these terms and may result in account suspension.

3. AI Market Price Guidance: When listing an item, owners may optionally run an AI-assisted market price check. This tool estimates a typical second-hand price range based on the listing's title, description, category, condition, country, and currency, cross-referenced against publicly available market data. The result is advisory guidance only — it is non-binding, may be inaccurate or outdated, does not constitute a professional appraisal, and never blocks or alters a listing. The owner's declared value always prevails.

4. Giveaway Values: For giveaway items, any value recorded by the owner is kept private and is never displayed to other members — giveaways are always presented as free.

5. Community Accuracy Signals: After a completed exchange, members may optionally indicate whether the item matched its description. These signals are displayed on the trader's public reviews and form part of their community reputation.

Safety & Responsibility

Barterly connects traders but is not a party to any transaction. We strongly recommend the following safety practices:

  • Meet in well-lit, public locations for in-person exchanges.
  • Never share your home address, phone number, or banking details in trade messages.
  • Inspect items thoroughly before completing a trade.
  • Use Barterly's built-in messaging — avoid moving conversations off-platform.
  • Report suspicious listings or users to our support team immediately.

Barterly is not liable for disputes, losses, or damages arising from trades conducted between users.

Delivery, Handover & Collection

Barterly provides tools to help members arrange a handover, but Barterly is never the carrier, shipper, courier, or a party to any delivery arrangement. Transport is always arranged and performed by the members themselves or by a third party they choose.

1. Handover Methods: Once a trade, auction, or giveaway is confirmed and the platform fee is paid, the parties may agree on one of the following:

  • (a) Self-collection — the receiving party collects the item in person. Completion is confirmed in-app, including by scanning the handover QR code where used.
  • (b) Self-delivery — one party personally delivers the item. This option only becomes available once both parties have expressly agreed to it in-app.
  • (c) Third-party courier — either party may engage a courier or delivery service at their own cost. Giveaway items are limited to self-collection only.

2. Your Responsibilities: Each party is responsible for accurately stating the pickup or drop-off location and their availability, adequately packaging any item they hand over, complying with all applicable transport, road, and safety laws, and ensuring the item is lawful to transport. You must not ship or transport prohibited, hazardous, or restricted goods by any method.

3. Risk of Loss or Damage: Risk in the item passes on physical handover. Until the item is handed over, it remains at the sending party's risk; from the moment it is handed over to the receiving party or their chosen courier, it is at the receiving party's risk. Barterly bears no risk in any item at any time and offers no insurance, escrow, guarantee, or compensation scheme for items lost, delayed, damaged, stolen, or destroyed in transit.

4. Courier Links & Tracking Are Convenience Only: Any delivery or route link we surface (including quick links to Grab, Lalamove, or similar services), and any tracking URL a member pastes into a trade, is provided purely for convenience. Barterly does not book, pay for, endorse, supervise, verify, or accept liability for any third-party delivery service, its pricing, its drivers, or its tracking accuracy. Your use of such a service is governed solely by that provider's own terms, and any claim for loss or damage in transit must be pursued against that provider and/or the other party — not against Barterly.

5. In-Person Safety: All in-person handovers are undertaken at your own risk. The safety practices in the Safety & Responsibility section above apply in full, and Barterly is not liable for any injury, loss, property damage, altercation, or other harm occurring at or on the way to a meeting, collection, or delivery.

6. Failed, Late or Refused Handovers: Missed meetups, no-shows, refused collections, delivery delays, incorrect addresses, and non-delivery by the other party are matters between the members concerned and must be resolved directly between them. Platform service fees remain non-refundable in these circumstances, because the facilitation service is fully rendered once the trade is confirmed and contact details are disclosed — see Fees & Payments sections 7.1, 7.2 and 7.4.

7. Delivery Costs, Duties & Damage: Unless the parties expressly agree otherwise between themselves, any transport, fuel, courier, packaging, toll, parking, duty, or return-shipping cost is borne by the party who incurs it. Barterly never collects, holds, refunds, or apportions delivery charges, and does not mediate cost-sharing arrangements between members.

8. Indemnity for Delivery Matters: Delivery, handover, and collection activity is expressly covered by limb (f) of the Indemnity section below. You remain responsible for third-party claims arising from your own transport of an item, your engagement of a courier, or your conduct at a handover.

Fees & Payments

By proceeding with any paid action on Barterly (accepting a trade, winning an auction, or claiming a giveaway), you agree to the following fee terms.

1. Barter Trades: Only the proposer (the party who initiates the trade offer) is charged a platform fee, and only after the other party accepts the proposal. The receiver (item owner) is not charged.

2. Auctions: A platform fee applies to the winning bidder upon auction completion. The exact amount is displayed before payment is confirmed.

3. Giveaways: Only the taker is charged a small handling fee upon claiming. The giver pays nothing.

4. Service Fee (High-Value Auctions): A tiered service fee may apply on top of the base fee for winning auction bids in high-value categories (Vehicles, Jewelry, Collectibles). It applies only where the winning bid reaches RM 1,000 (Malaysia) or S$300 (Singapore); below that threshold no service fee is charged. Above the threshold the rate is banded on the winning bid and steps down as value rises:

  • Malaysia (MYR): RM 1,000 – RM 5,000 → 1%; RM 5,000.01 – RM 20,000 → 0.75%; above RM 20,000 → 0.5%.
  • Singapore (SGD): S$300 – S$1,500 → 1%; S$1,500.01 – S$6,000 → 0.75%; above S$6,000 → 0.5%.

The applicable rate is charged on the whole winning bid (not marginally), is calculated from the winning bid recorded on the platform, and is collected as part of the platform service fee at checkout — it is never deducted from any amount you settle directly with the other party. Service fees do not apply to barter trades or giveaways.

5. How the Total Charged is Calculated: The "Total Charged" shown at checkout is calculated using a gross-up formula, so that Barterly nets the intended platform fee after the payment provider deducts its processing fee. The components are:

  • Platform Base Fee — a fixed RM 1.50 (Malaysia) or S$1.50 (Singapore).
  • Service Fee (tiered, 1% / 0.75% / 0.5%) — applied only to winning auction bids in qualifying high-value categories (Vehicles, Jewelry, Collectibles) that reach the RM 1,000 / S$300 threshold, per section 4 above.
  • Processing Fee — charged by the provider handling your chosen payment method, and varies by method (see the table below).
  • Total Charged = (Base Fee + Service Fee + Fixed Processing Fee) ÷ (1 − Processing %)

Current rates by market and payment method:

Malaysia (MYR):

  • Card (via Stripe) — 3.2% + RM 1.00 → Total ≈ RM 2.58
  • E-wallet (via Stripe) — 3.3%, no fixed fee → Total RM 2.00 *
  • FPX online banking (via CHIP) — RM 1.00 flat, no percentage → Total ≈ RM 2.50
  • E-wallet & DuitNow QR (via CHIP — Touch 'n Go, GrabPay, Boost, ShopeePay, Maybank QR) — 1.5%, no fixed fee → Total ≈ RM 1.52

Singapore (SGD):

  • Card (via Stripe) — 3.4% + S$0.50 → Total ≈ S$2.07

* Payment providers enforce a minimum charge per currency (Stripe: RM 2.00 and S$1.00; CHIP: RM 1.00). Where the grossed-up total falls below the applicable minimum, the charge is rounded up to that minimum — which is why the Stripe e-wallet total is billed at RM 2.00 even though the formula yields ≈ RM 1.56.

Totals shown above assume no service fee applies (i.e. a barter, a giveaway, or an auction below the high-value threshold). Where a service fee does apply, it is added to the base fee before the gross-up, so the total will be higher. The exact amount is always displayed on the payment screen before you confirm, and that displayed figure prevails. Rates are set by our payment providers and may change; we update this section when they do.

6. Currency: Fees are charged in the currency associated with your detected or selected country. Currency conversion (if any) is handled by your bank or card issuer.

7. Service Fee & Refund Policy:

7.1 Nature of the Fee: The platform fee is a service fee paid to Barterly for the facilitation of introductions between users and use of the platform — it is not a payment for the item being exchanged. The service is deemed fully rendered once the trade is confirmed and the parties' contact details are disclosed.

7.2 Non-Refundable: Platform service fees are non-refundable once the service is rendered. Barterly may, at its sole and absolute discretion, review and approve refund requests only in the following exceptional circumstances:

  • Technical failure — a documented failure of Barterly's payment processing systems (e.g. a duplicate or erroneous charge).
  • Platform-caused non-delivery — confirmed evidence that a systemic platform issue (rather than a dispute between the parties) prevented the exchange from proceeding.

7.3 How to Request a Refund: Refund requests must be submitted through the support email below within 7 days of the charge, quoting the Transaction ID shown on your receipt. Barterly reserves the right to decline any request that does not meet the criteria above, or that is deemed frivolous, unreasonable, or in violation of these terms. All refund decisions made by Barterly are final.

7.4 User-to-User Disputes: Barterly is a facilitator and is not a party to the exchange between users. Any dispute regarding the underlying transaction (including item condition, quality, safety, missed meetups, or non-delivery by the other party) must be resolved directly between the parties involved. Barterly will not provide refunds or compensation for disputes arising from the underlying exchange of goods.

7.5 Limitation of Liability & Waiver: To the maximum extent permitted by applicable law, Barterly shall not be liable for any indirect, incidental, special, or consequential damages, and its total aggregate liability for any claim relating to a paid fee shall not exceed the total platform fees actually paid by the claimant to Barterly in the thirty (30) days preceding the claim. Users expressly waive any right to pursue claims exceeding that amount.

8. Chargebacks: Initiating an unjustified chargeback may result in account suspension and forfeiture of any pending trades or bids.

9. Tax: You are responsible for any taxes (including but not limited to VAT, GST, SST, or income tax) arising from items you trade, sell, or acquire through the platform. Barterly does not collect tax on your behalf.

10. Payment Processors & Security: Barterly uses two independent, PCI-compliant payment providers to collect platform fees:

  • Stripe — card payments and international payment methods, available in all our launch markets (Malaysia and Singapore).
  • CHIP — Malaysian FPX online banking and local e-wallets. CHIP supports Ringgit (MYR) only; if an item is priced in another currency, checkout automatically falls back to Stripe.

The provider used is determined by the payment method you select at checkout, and the exact total is always displayed before you confirm. Barterly does not store or have access to your full card, bank, or e-wallet credentials. See Stripe's Privacy Policy and CHIP's Privacy Policy for how each handles your payment data. Refund requests are governed by section 7 above regardless of which provider processed the original charge.

11. Changes to Fees: Barterly may update its fee structure at any time. Updated fees apply to transactions initiated after the change; in-progress transactions remain at the original fee.

Disclaimers

Barterly is provided "as is" without warranties of any kind. We do not guarantee the accuracy of item listings or the conduct of users.

We reserve the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.

Barterly's total liability to you for any claim shall not exceed the fees paid by you to Barterly in the 30 days preceding the claim.

Indemnity

This section applies in addition to, and not instead of, the disclaimers and liability limits set out above. It concerns claims brought by third parties, whereas those sections concern claims between you and Barterly.

1. Scope of Your Indemnity: To the maximum extent permitted by applicable law, you agree to indemnify, defend and hold harmless Barterly, AMK Energy Sdn Bhd, and its officers, directors, employees and agents (together, the "Indemnified Parties") against any third-party claim, demand, action, proceeding, loss, liability, fine or reasonable legal cost arising directly from:

  • (a) False declarations — a materially false or misleading declaration by you of an item's condition, authenticity, provenance, ownership, or estimated value.
  • (b) Breach of these Terms — including the Accurate Listings and Prohibited Items obligations.
  • (c) Misuse of the "Value Verified" badge — including the upload of forged, altered, or unrelated supporting documents.
  • (d) Infringement of third-party rights — including intellectual property, trademark, or privacy rights.
  • (e) Negligence or willful misconduct — in connection with any item you list, trade, give away, or acquire through the platform.
  • (f) Delivery, handover and collection — your transport, delivery, collection or handover of an item (including self-delivery and self-collection), your engagement or instruction of any courier or delivery service, your packaging of an item, any injury, property damage or road-traffic liability arising at or on the way to a handover, and any claim brought by a courier, a carrier, or another person affected by that activity. See the Delivery, Handover & Collection section above.

2. What This Does Not Cover: This indemnity does not apply to, and you are not responsible for:

  • Any claim caused by the negligence, breach, or willful misconduct of an Indemnified Party.
  • Any claim arising solely from a failure or inaccuracy of a Barterly-operated delivery tool (for example a route preview or handover QR code), as distinct from your own transport, packaging or handover conduct.
  • Any claim arising from Barterly's own AI Market Price Guidance tool or any other feature operated by Barterly. That tool is advisory only (see Item Values section 3) and your own declared value always prevails.
  • Any liability that applicable consumer protection law does not permit to be transferred to you.

3. Procedure: If an Indemnified Party receives a claim it believes is covered by this section, it will (a) notify you in writing without undue delay; (b) give you a reasonable opportunity to participate in the defence at your own cost; and (c) not settle the claim in a way that admits fault or liability on your part without your prior written consent, such consent not to be unreasonably withheld or delayed. Where a failure to give you prompt notice prejudices your position, your obligation under this section is reduced to that extent.

4. Recovery & Set-Off: Barterly may set off any amount properly due from you under this section against any sum otherwise payable to you, and may suspend your account while a covered claim remains outstanding.

5. Your Statutory Rights Are Preserved: Nothing in this section removes or restricts any right you have that cannot lawfully be excluded — including under the Consumer Protection Act 1999 (Malaysia) or, for Singapore users, the Consumer Protection (Fair Trading) Act 2003 and the Unfair Contract Terms Act 1977. Where you deal as a consumer, this indemnity applies only to the extent that it is fair and reasonable in the circumstances. If any part of this section is held unenforceable, the remainder continues to apply.

6. Survival: This section survives the closure, suspension or termination of your account, and the completion or cancellation of any trade, auction or giveaway.

Governing Law & Disputes

1. Governing Law: These Terms, and any dispute or claim arising out of or in connection with them, are governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law rules.

2. Jurisdiction: You agree to submit to the non-exclusive jurisdiction of the courts of Malaysia. If you use Barterly as a consumer resident in Singapore, nothing in this section deprives you of the protection of Singapore's mandatory consumer laws, or of any right you have to bring proceedings before the Singapore courts where that right cannot lawfully be excluded.

3. Raise It With Support First: Before commencing formal proceedings, you agree to raise the matter with our support team using the contact details below and to allow 30 days for a good-faith attempt at resolution. This does not prevent either party from seeking urgent injunctive or interim relief.

4. Disputes Between Members: Barterly is a facilitator and is not a party to any exchange between members. Disputes regarding an item's condition, value, authenticity, delivery or payment must be resolved directly between the members involved — see Fees & Payments section 7.4. Barterly may, but is not obliged to, provide relevant transaction records on reasonable request to assist resolution.

5. Severability: If any provision of these Terms is found to be invalid or unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions continue in full force.

6. Entire Agreement: These Terms, together with the Privacy Policy, form the entire agreement between you and Barterly regarding your use of the platform and supersede any prior understanding or arrangement.

Privacy Policy

This notice explains what personal data Barterly collects, why we collect it, who we share it with, and the rights you have over it. It is issued in English and Bahasa Malaysia; both versions have equal effect, and in the event of any inconsistency the English version prevails.

1. Who We Are & Our Data Protection Officer: Barterly is owned and operated by AMK Energy Sdn Bhd (202601028791), a company incorporated in Malaysia, which is the data controller responsible for your personal data. We handle personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and, for our Singapore members, the Singapore Personal Data Protection Act 2012. Our Data Protection Officer can be reached at support@barr-ter.com (please mark your message "Attn: DPO"). The DPO is our contact point for all access, correction, deletion, portability, withdrawal, and complaint requests.

2. Personal Data We Collect: We collect the following categories of personal data, all of which you provide to us directly or which is generated by your use of the platform — we do not buy personal data from third parties:

  • Account data — name, email address, password credentials (stored in hashed form by our authentication provider), and account role.
  • Optional contact data — mobile phone number, if you choose to provide one.
  • Listing data — item titles, descriptions, photos, videos, declared values, and any value-proof documents you upload.
  • Location data — general location only (city, postcode, country, and approximate coordinates for distance display). We do not track your precise or continuous location.
  • Transaction data — trades, bids, giveaways, platform fee payment records, receipts, and reviews.
  • Communications — in-app chat messages, trade messages, forum posts, and support correspondence.
  • Technical data — session and authentication cookies, and the country inferred from your IP address for market and currency selection.

3. Purposes & Legal Basis: We process your personal data to create and secure your account; publish your listings; match, facilitate, and record trades, auctions, and giveaways; operate in-app messaging and the community forum; collect platform service fees and issue receipts; send transactional notifications and reminders; display community reputation and reviews; prevent fraud, abuse, and prohibited listings; comply with legal, tax, and accounting obligations; and improve the platform. For our Malaysian members we rely on your consent given at registration, and on processing necessary for the performance of a transaction you have entered into and for compliance with our legal obligations. For our Singapore members we rely on consent, deemed consent (where you voluntarily provide data for an obvious purpose, such as sharing contact details to complete a handover), and legitimate interests (fraud prevention, platform security, and record-keeping).

4. Whether Provision Is Obligatory: Supplying your name and email address is obligatory — without them we cannot create your account or operate the platform for you, and registration cannot proceed. All other data is voluntary, but withholding it limits certain features: without location data we cannot show nearby listings or distance; without a phone number your counterparty receives only your email address for handover coordination; without a value-proof document your listing cannot display the "Value Verified" badge.

5. Who We Disclose Your Data To: We do not sell your personal data. We disclose it only to the following classes of third parties, and only to the extent necessary:

  • Your trade counterparty — your email address, and phone number if provided, after the platform fee is paid and the trade is confirmed (see section 10).
  • Payment providers — Stripe and CHIP, to process platform service fees and handle refunds and chargebacks.
  • Cloud hosting, database, and authentication providers — to host and secure the platform.
  • Email and notification providers — to deliver transactional emails and reminders.
  • AI service providers — for the optional AI market price check, using listing details only and never your personal data (see section 12).
  • Professional advisers, auditors, and regulators — where required for legal, tax, audit, or law-enforcement purposes, or to protect our rights.

6. Cross-Border Transfers: Your data may be stored and processed on secure servers operated by our infrastructure, payment, and communication providers, which may be located outside Malaysia and Singapore. Where we transfer personal data abroad, we do so only where the receiving jurisdiction has laws substantially similar to the Malaysian PDPA, or where we have taken reasonable steps and contractual measures to ensure the recipient affords the data a standard of protection comparable to that required under the Malaysian PDPA and the Transfer Limitation Obligation of the Singapore PDPA.

7. How Long We Keep It: We retain personal data only for as long as necessary for the purposes above:

  • Account and listing data — for as long as your account is active, and deleted or anonymised within 90 days of account closure.
  • Payment, fee, and receipt records — retained for 7 years after the transaction to meet Malaysian and Singaporean tax, accounting, and audit obligations, after which they are deleted or anonymised.
  • Trade and chat records — retained for 24 months after a trade concludes, to support dispute resolution and fraud investigation.
  • Reviews and reputation signals — retained while your account is active; on closure they are anonymised rather than deleted, so other members' trade histories remain intact.

8. Your Rights: You may, at any time and free of charge, ask us to: access the personal data we hold about you; correct data that is inaccurate, incomplete, or out of date; delete your account and associated data; receive a copy of your data in a portable, machine-readable format (data portability); withdraw your consent to processing; and opt out of direct marketing. You can also close your account yourself at any time from your Profile page: this immediately withdraws your listings, cancels your active bids and stops all notifications, and your personal profile details (name, phone number, photo and alert preferences) are permanently scrubbed after a 30-day grace period, within which you may email us to have the account restored. Accounts cannot be closed while a trade or won auction is still in progress, so that your counterparty is not left mid-exchange. Send other requests to our DPO at support@barr-ter.com. We will respond within 30 days, or tell you within that period when we will be able to respond. If you withdraw consent or request deletion, we will close your account and stop processing, except where we are legally required to retain records (see section 7) — you should be aware that this means you will no longer be able to trade, bid, list, or post on the platform.

9. Direct Marketing: We send marketing and launch announcements only to members and waitlist subscribers who have signed up, and every such email contains an unsubscribe link. You may also instruct us to stop at any time by emailing our DPO. We do not use your phone number for marketing calls or SMS — phone numbers are used solely to coordinate a confirmed trade handover — so no Do Not Call Registry check is required for our messaging.

10. Privacy-First Contact Model: To protect every member, we operate on a privacy-first basis. While a trade, auction, or giveaway is in progress, your personal contact details (phone number and home address) are never shared with the other party. All coordination happens through Barterly's built-in chat, and our messaging system actively blocks phone numbers and contact details from being exchanged prematurely. Contact information is exchanged only after the platform fee is paid and the trade is confirmed, and only between the two parties involved: both sides receive each other's email address (and phone number, if provided). Your details are never revealed to anyone other than your confirmed counterparty, and are never displayed publicly on listings.

11. Security & Data Breaches: We apply technical and organisational safeguards including encrypted transport, hashed credentials, row-level database access controls, and role-restricted administrative access, and we require our processors to apply comparable safeguards. If a personal data breach occurs, we will notify the Personal Data Protection Commissioner of Malaysia as soon as practicable and no later than 72 hours after becoming aware of it, and the Personal Data Protection Commission of Singapore within 3 calendar days of assessing the breach as notifiable. Where a breach is likely to cause you significant harm, we will notify you directly without unnecessary delay and no later than 7 days after notifying the regulator.

12. AI Price Guidance Data: If you choose to run the optional AI market price check when listing an item, only the listing details you provided (title, description, category, condition, estimated value, country, and currency) are processed by our AI provider together with publicly available market data. No personal data — such as your name, email, phone number, or precise location — is included in this analysis, and the results are shown only to you.

13. Value Proof Documents: Receipts or appraisals voluntarily uploaded for the "Value Verified" badge are stored securely and used solely to display the badge on your listing. The document itself is never shown publicly or shared with other members. Please redact any personal data you do not wish us to hold before uploading.

14. Cookies: We use essential cookies for authentication and session management only. We do not use third-party advertising or cross-site tracking cookies.

15. Minors: Barterly is not intended for children. You must be at least 18 years old to register, trade, bid, or pay fees on the platform. We do not knowingly collect personal data from anyone under 18; if we become aware that we have, we will delete the account and its data promptly.

16. Complaints: If you are unhappy with how we handle your personal data, please contact our DPO first at support@barr-ter.com so we can try to resolve it. You also have the right to lodge a complaint with the regulator: the Personal Data Protection Commissioner, Malaysia (Jabatan Perlindungan Data Peribadi) or the Personal Data Protection Commission (PDPC), Singapore.

17. Changes to This Notice: We may update this notice from time to time. The "Last updated" date at the top of this page always reflects the current version, and where changes are material we will notify registered members by email or through an in-app notice before they take effect.

Contact Us

If you have questions about these terms or our privacy practices, please reach out to the operator of Barterly:

AMK Energy Sdn Bhd (202601028791)

Incorporated in Malaysia

Business address: B2-2-3, No. 1, Jln Dutamas 1, Solaris Dutamas, 50480 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Phone: +6013-390 7636

Data Protection Officer: support@barr-ter.com (mark your message "Attn: DPO")

Email: support@barr-ter.com